Lasting Customer Relationships
As a provider of complete solutions and services in industrial plant engineering and construction, including in some cases technologies that have been developed in-house, industrial and assembly services, construction of specialised plants, alternative heating and alternative energy production, as well as project development and project financing, it is one of our primary goals to meet and – if possible – to exceed our customers‘ expectations. We hope to offer our customers long-term business relationships providing solutions that are not only fit for task, efficient, reliable, and value for money, but also sustainable.
Our guiding principles in our approach to our customers are:
- Fairness and service characterise our approach to our customers. We focus on their needs and wishes as far as possible.
- We provide our customers with detailed, truthful and up-to-date information.
- By adapting the range of services that we offer as well as by providing our employees with ongoing training, we strive to remain abreast of the latest developments and to ensure that we use and offer the most up-to-date technology. This includes for example the use of environmentally friendly devices or alternative technologies.